Timber product knowledge and studies
CATG offers wide range of product knowledge and studies workshops
The workshops can be offered over two-hours, half-day, one-day, two-day or combined into five-day workshops.
The workshops can be taken individually or combined to provide a certificated and progressional learning programme.
Our workshops are for all sales staff regardless of their age and length of service. This level is used by existing customers for:
Experienced sales staff
The workshops are very practical and sales focused.
All content can be tailored to your exact needs and products.
Each workshop ends with a test and after each workshop, branch managers and training managers will receive feedback on their delegates’ performance.
The potential two-hour, half-day and one-day workshops we offer include:
Engineered timber products
Trussed rafters and engineered joists
Timber frame buildings
Visual strength grading of softwoods, hardwoods, scaffold boards and tile battens
Handling customer problems with timber
Heavyside building products
Bricks and blocks
Cements and additives
Plasters and plasterboard
Block and beam floors
Waste pipe and fittings
Soil pipe and fittings
Heating systems and products
Locks, latches and hinges
Sealants and adhesives
Tile and accessories
Fixings, nails and screws
Laminate and engineered flooring
Each workshop covers:
What and how your customers use the products
Meeting customer expectations and needs
The grades, types, finishes, treatments, sizes, profiles you offer
Offering alternative products
End test on the products