Application for Certification

CATG welcomes all applications for certification.

CATG operates in an impartial, open, fair, non-discriminatory manner and welcomes application from individuals and companies throughout the world regardless of their:

Type of business

Size of business

Number of current or past certificates they hold

Location

Membership of other certification schemes

We will respect and maintain your confidentiality and personal details.

To apply for certification, please complete our application form on our website or email CATG or call on the telephone numbers on our website.

Our application form and contract lists what you are required to submit with your application in order for it to be processed without delay.

Upon receipt of your application, our certification manager will allocate an auditor.

Our certification manager will contact you after studying your application form and we will send you an estimate for the certification work.

If you need any guidance or not happy with our service at any time, please contact our team.

What is the cost of certification?

Please contact CATG for our current fees. Along with details of the documents, standards and publications we offer.

Our fees include all costs, travel, flights, car hire, translators, accommodation and certification. There are no extras.

For product certification schemes a factory production control manual and supporting documents and records, a product stamp/label stamp/mark and/or end band, a DOP and ACD will be needed to demonstrate the product conformity.

Check before you apply

Before applying for certification, you should have obtained a copy of the relevant standard/s in order to:

Ensure you have the right standard for you

Prepare your application for CATG

Determine your scope

And you should have reviewed:

The products, goods and services you wish to offer

Your processes and controls

Your reliance and control of subcontractors

Who will undertake the management of the scheme for you

 

For a new certification audit

Pre-assessment audit

For audits CATG normally recommends a pre-assessment, scoping or stage one visit by your auditor.

This visit addresses the scope of certification you have requested and will normally last between 1 to 4 days depending on your organisation’s size and the complexity of your processes.

It is designed to confirm your readiness for full, main or stage two assessment. Through the assessment the auditor will tour your operations and review your:

Site or sites

Process/es

Process/es controls

Policy

Scheme objectives

Top management commitment

Scheme documents

Scheme records

Staff competence and understanding of their roles and responsibilities

Calibration of measuring and testing equipment

Release of products and services to your customers

Understanding of the scheme

Internal audits and management review

You will receive a full report outlining where you meet the standard/s and outlining the areas to be developed.

 

Main assessment audit

Following your pre-assessment audit and when you feel ready for certification, the main or stage two audit will be conducted by your auditor. Payment for the stage one must have been received by CATG.

Through the main assessment the auditor will tour your operations and review your:

Process/es

Process/es controls

Conformity of your scheme against the standards

Success towards scheme objectives

Performance monitoring and measuring

Meeting of scheme, regulatory and compliance obligations

Scheme documents

Scheme records

Staff competence and understanding of their roles and responsibilities

Internal audits and management review

The length of the main assessment or stage two will depend upon the scope of certification requested, the number of sites, how many staff are employed and the number of sub-contractors used. Again, the certification manager or your auditor will provide you with a quotation for the work involved.

Prior to the visit, you will receive an audit plan, which provides a proposed timetable for the work and areas to be audited.

Following your audit, you will receive a written report. If successful, certification will be awarded.

Possible outcomes of a certification decision, depending on the scheme, include:

Unconditional certification or certification – the audit found no discrepancies

Reduced certification and/or scope – changes in production or products

Conditional certification – the evaluation found discrepancies which do not prevent the issue of a certificate, but which do need to be rectified prior to the first surveillance audit

Pre-conditional certification – the evaluation found major discrepancies under which a certificate cannot be issued without substantial remedial actions and an overall re-evaluation of the applicant’s procedures and activities

Mandatory findings – findings must be corrected for certification to be given or continued

Qualified approval for ISPM15 - 3 months to correct the findings

Unsatisfactory – a complete main audit within one month

Generally satisfactory – given 2 weeks to correct the issues

Any improvement actions identified against certification requirements will be notified to you in writing during or immediately following the assessment visit.

You will then be asked to advise CATG on how you intend to address them. Once the improvement actions have been implemented to the satisfaction of CATG and full payment received, you will be granted certification.

 

Maintenance of your certification

Your certification or staff competence will be confirmed on a six-monthly or annual surveillance audits, with a full re-assessment or re-certification every three, four of five years depending on your certification scheme.

When certificated you are required to:

Comply with the scheme requirements

Inform CATG of any changes that can affect your certification

Make all necessary arrangements for CATG to conduct your audits, including provision for examining documentation and access to all processes and areas, records and personnel for the purposes of initial certification, surveillance, recertification and resolution of complaints

Make provisions, where applicable, to accommodate the presence of observers

CATG will inform you of any changes to the scheme/s.

 

Surveillance audits

Your surveillance audits will, subject to your certification, review your:

Non-conformities identified at previous CATG audits

Internal audits

Management reviews

Non-conformities, non-conforming products and complaints from others

Changes you have made

Use of the scheme marks, logos, trademarks and reference to certification

Effectiveness of your scheme and objectives and controls and your commitment to developing your scheme

Your procedures, policies, records and records

Competence of staff

 

Re-certification audits

Recertification audits, depending on your management and product scheme/s will review:

Your current and past competence and audit results

Confirmation of continuing satisfactory work and work experience records

The effectiveness of the management of your scheme in its entirety in the light of internal and external changes and its continued relevance and applicability to the scope of certification

Your commitment to maintain the effectiveness and improvement of the management system in order to enhance overall performance

The effectiveness of the management of your scheme with regard to achieving your objectives and the intended results of the respective management system/s 

Extending your scope of certification

You may extend your scope of certification at any time, but costs can be minimised if
extensions are assessed as part of the on-going surveillance programme. You are advised to submit any application for extension to scope at least three months before your annual visit is due to ensure it can be included in the assessment (where on-site assessment is required).

An additional fee for an extension to scope will be charged where extra assessor or
administration time is involved.

Reducing your scope of certification

You may reduce your scope of certification at any time. You are advised to call CATG before you do this to discuss your new needs, scope and certification. A new contract, an audit and new certificate may be needed.

Suspending your certification

You may approach CATG to suspend your certification if you are not manufacturing or carrying out your services for a fixed period. All use and claims of the certificate, scheme logos, stamp marks, labels, certification must be ended when you suspend your certification. You may need an audit to restart your certification.

CATG suspending your certification

CATG may suspend you certification if you do not maintain the scheme requirements for your certification. This may be due to a number of findings, non-payment to CATG, product issues and you not maintaining your certification.

You will be given a timetable to close these issues. All use and claims of the certificate, scheme logos, stamp marks, labels, certification must be ended when you suspend your certification.

Withdrawing or ending your certification

You may withdraw certification at any time. You are advised to call CATG before you do this to discuss your new needs. All use and claims of the certificate, scheme logos, stamp marks, labels, certification must be ended when you end your certification.

CATG withdrawing or ending your certification

CATG may withdraw you certification if you do not maintain the scheme requirements for your certification.

What is the cost of certification?

Please contact CATG for our current fees. Along with details of the documents, standards and publications we offer.

Changes affecting certification

When your certification scheme introduces new or revised requirements, we will inform you of these and outline the changes. You may have to develop your:

Documents

Procedures

Controls

Competence

Labelling, marking or stamping

If you make changes to your scheme you are required to inform CATG.

These changes affecting certification may result in CATG:

Undertaking a further evaluation to review of your approach to the changes

Conducting a review of your approach to the changes

Conducting a decision on your approach to the changes

Issuing revised formal certification documentation to extend or reduce the scope of certification

Revised surveillance activities

 

Not happy with our approach?

If at any time, you are not happy with our approach please contact our team. We will respond positively.